Privacy Policy
This privacy policy discloses the privacy practices for our website and online store. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, through the order process or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our company, other than as necessary to fulfill your request, e.g. to deliver an order.
Unless you ask us not to, we may contact you via email in the future to tell you about special offers, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address shop@exteriordecking.co.uk you can ask to:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed padlock icon displayed in your web browser. Or, looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, packaging or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at shop@exteriordecking.co.uk.
Cookies
The Exterior Solutions Ltd. website uses cookies to distinguish between different website users. This helps us to provide you with a good experience when you browse our websites and also allows us to make improvements. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.
By continuing to browse the site, you are agreeing to our use of cookies.
We use the following cookies:
- Analytical/performance cookies – these allow us to recognise and count visitors moving around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies – these are used to recognise you when you return to our website, allowing us to personalise our content for you and remember your preferences.
- Targeting cookies – these cookies record your visit to our website, the pages you have visited and the links you have followed.
In addition, we use several cookies in our cart and checkout process:
- woocommerce_cart_hash
- woocommerce_items_in_cart
- wp_woocommerce_session_
The first two cookies contain information about the cart as a whole and helps us to know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer. It uses this so it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do this you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 2 weeks.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies. We have no control over this. These cookies are likely to be analytical/performance cookies or targeting cookies.