- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, through the order process or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our company, other than as necessary to fulfill your request, e.g. to deliver an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address firstname.lastname@example.org you can ask to:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed padlock icon displayed in your web browser. Or, looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, packaging or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use the following cookies:
- Analytical/performance cookies – these allow us to recognise and count visitors moving around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies – these are used to recognise you when you return to our website, allowing us to personalise our content for you and remember your preferences.
- Targeting cookies – these cookies record your visit to our website, the pages you have visited and the links you have followed.
In addition, we use several cookies in our cart and checkout process:
The first two cookies contain information about the cart as a whole and helps us to know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer. It uses this so it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do this you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 2 weeks.